Accessibility

Inclusive Behaviours and Interpersonal Awareness

Code: EE-IL-01

Half-day – 3hrs (1 x break)

Either on-site or virtual

Course Overview

Inclusive workplaces are shaped not only by policies and systems but also by the everyday behaviours and interactions between colleagues. This course explores how individual perspectives, identities, and interpersonal dynamics influence workplace relationships and communication. Participants will develop greater self-awareness, explore how personal experiences shape their interactions with others, and examine how inclusive behaviours contribute to healthier and more collaborative workplaces. The course also introduces concepts such as psychological safety, personality differences, and the role individuals play in creating respectful and supportive working environments.

What you’ll learn

By the end of this course, participants will be able to:

  • Describe how individual identity, experiences, and perspectives influence workplace interactions.
  • Explain the importance of interpersonal awareness in creating inclusive and respectful working environments.
  • Identify personal assumptions or behaviours that may influence how they engage with others.
  • Analyse how psychological safety, communication styles, and personality differences affect teamwork and collaboration.
  • Evaluate practical ways they can develop more inclusive behaviours and strengthen workplace relationships.”

Skills Developed

  • Self-Awareness
  • Emotional Intelligence
  • Communication
  • Interpersonal Skills
  • Listening
  • Empathy
  • Collaboration

Audience

All Staff, Early Career Professionals, Managers

Pre-requisites

None

Other Courses

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